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Getting Started – PERWIRA Super App activation guide

Audience: Live Chat, Email & Outbound AgentsCategory: Getting Started
Version: 1.1 Last updated: 7 May 2026

Quick answer

  • PERWIRA Super App is a digital ecosystem for the Malaysian defence community.
  • Users can download it from the PERWIRA website, Apple App Store, Google Play Store or Huawei AppGallery.
  • Existing DeCart / pre-registered users: username is the user’s Military ID and temporary password is the user’s MyKad number.
  • New / non-DeCart users: user must register in the app using the applicable Military ID or MyKad ID and create their own password during sign-up.
  • Agents must not ask users to read passwords, OTPs or MyKad aloud.

When to use this article

  • User asks what PERWIRA Super App is.
  • User needs help downloading, opening, logging in or activating the app.
  • Agent needs a clean reference before sending the activation email or starting outbound walkthrough.

Download options

Website

Ask user to visit the official PERWIRA website and select the correct device download option.

Apple App Store

Search “PERWIRA Super App”, tap Get, then Open.

Google Play Store

Search “PERWIRA Super App”, tap Install, then Open.

Huawei AppGallery

Search “PERWIRA Super App”, tap Install, then Open.

First login & activation

Existing DeCart / pre-registered users

  1. User opens PERWIRA Super App.
  2. User enters their Military ID number as username.
  3. User enters their MyKad number as temporary password. Do not ask the user to say it aloud.
  4. User updates password after first login.
  5. Account is activated once the password update is successful.

New / non-DeCart users

  1. User opens PERWIRA Super App.
  2. User selects Register / Sign Up.
  3. User enters the required details using their applicable Military ID or MyKad ID.
  4. User creates their own password during registration.
  5. User completes OTP / verification steps where required.
  6. Account is activated once registration is successfully completed.

What to say

“PERWIRA Super App is a digital platform for the defence community. If you are an existing DeCart/pre-registered user, I can guide you to log in using your Military ID and temporary password. If you are a new user, I can guide you to register and create your own password. For security, please do not share any password or OTP with me.”

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